Introduction to your SeedlyBusiness Account

How do I log in to my SeedlyBusiness Account?

To log in to your Business Account, ensure that you are a SeedlyBusiness Account user.

1. Go to https://business.seedly.com
2. Log in using your Seedly User Profile

How do I access my multiple Product Pages’ Dashboards?

You may access your multiple Product Pages’ Dashboards from a common login.

1. Ensure that you are a SeedlyBusiness Account user of the respective Product Pages
2. Go to https://business.seedly.com and log in using your Seedly User Profile
3. Click onto the dropdown box on the sticky header at the top of your SeedlyBusiness Dashboard to toggle to your selected Product Page Dashboard
4. Click the Product Page you would like to access

Please ensure that the Product Pages you would like to access have been activated. Only activated Product Pages will be displayed in the dropdown box.

What is shown on my SeedlyBusiness Dashboard?

When logged in, you are automatically directed to your SeedlyBusiness Dashboard.

The left panel displays your Verified Business Profile, Dashboard, Reviews Manager, Discussions Manager, Banners Manager and Product Manager tabs.

Your SeedlyBusiness Dashboard displays Notifications, your product rating, the total volume of reviews, users rating (if any), monthly visitors, the total number of discussions, number of monthly reviews and number of monthly discussions about your Product Page.

Verified Business Profile: This is where you can edit your Verified Business Profile and access your User Information, Account Information, Subscription History and SeedlyBusiness Helpdesk. You may read more about your SeedlyBusiness Account Admin Settings.

Reviews Manager: We display anything related to your reviews here. This includes All Reviews, Automated Reviews Collector, and Reviews Badge.

All Reviews*: We display all reviews that customers have written about your product on your Seedly Product Page. You may filter the reviews by ratings, date and responses, or search for review content in the search bar.

Automated Reviews Collector: This is where you set up, update and monitor your Reviews Invitation Emails. You may read more about the Automated Reviews Collector Tool.

Reviews Badge: This is where you can check your eligibility for the Performance-based Benefits and retrieve your SeedlyReviews Badges. You may read more about retrieving and displaying your SeedlyReviews Badges.

Discussions Manager*: We display all discussions that customers have written about your product on your Seedly Product Page. You may filter the discussions by date and comments, or search for discussion content in the search bar. You can account for the admin user that has replied to each discussion with a Verified Business Profile.

Banners Manager**: This is where you add or update your banner and its destination URL. You may read more about adding a banner to your Product Page(s).

**Inserting banner’s destination URLs are only available as an Add-On effective 1 September 2021.

Product Manager***: We display your product and plan(s) with its corresponding destination URL and Promo Code. Your product may be attached to multiple plans. You may read more about updating your destination URL and displaying Exclusive Promotional Texts.

***Clickout Buttons and Promotional Texts are only available as Add-Ons for all Seedly Product Pages effective 1 September 2021.

What notifications would I receive on my SeedlyBusiness Dashboard?

You will receive notifications for:

• New reviews on your product
• New discussions on your product
• Comments or votes on the discussions, comments and reviews you’ve interacted with using your Verified Business Profile

Notifications for new reviews on your product with ≤2 stars will be filtered to Urgent.

Requests that require Seedly’s assistance

The following requests must be made by contacting your account manager or emailing support@seedly.sg:

• Updating Platform-Generated Content (i.e. Overview and More Details segments)
• Adding or Removing of Plans
• Editing Plan Information
• Adding, Removing or Editing your admin users*
• Upgrading or downgrading your SeedlyBusiness Account (LITE, Affiliate, PRO)
• Embedding a Branded Video** to your Product Page
• Inserting destination URLs for Clickout Buttons and Outbound links***
• Inserting Promotional Texts***
• Purchasing Add-Ons

*Only applicable for LITE SeedlyBusiness Accounts

**Only applicable for PRO SeedlyBusiness Accounts

***Exclusive Promotional Texts will no longer be a part of the Performance-based Benefits effective 1 September 2021. Promotional Texts will subsequently be available with the Clickout Buttons Add-On.